Welcome to shopgreddy store! We’re here to help you with any questions about our high-performance automotive parts, apparel, and more. Below, you’ll find answers to common queries about products, shipping, payments, and returns. If you need further assistance, don’t hesitate to contact us.
Product Questions
Q: What types of products do you offer?
A: We specialize in high-performance automotive parts and accessories, including items from brands like BMW, Aero – Pandem Rocket Bunny, and Boost Brigade. Our range covers engine components, exhaust systems, suspension, interior upgrades, electronics, turbo-related parts, and exclusive apparel like fleece, headwear, outerwear, and tees. Check our menu for full categories!
Q: Are your products suitable for all car models?
A: Our products are designed for enthusiasts and tuners, with a focus on popular performance brands. While we offer items for various models, please check product descriptions for compatibility. If you’re unsure, email us at [email protected] for guidance.
Shipping and Delivery
Q: Where do you ship to?
A: We ship globally to car enthusiasts worldwide! However, due to logistical constraints, we currently do not deliver to Asia and some remote areas. This ensures reliable and fast service for our customers.
Q: How long does delivery take?
A: Orders are processed within 1-2 business days. Then, choose your shipping option:
– Standard Shipping ($12.95 via DHL or FedEx): Delivers in 10-15 days after shipment.
– Free Shipping (for orders over $50 via EMS): Delivers in 15-25 days after shipment.
Perfect for urgent upgrades or bulk purchases!
Q: Do you provide tracking information?
A: Yes! Once your order ships, we’ll send tracking details so you can monitor progress in real-time. We value transparency and want you to stay informed.
Payments and Accounts
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions. Your payment information is handled with top security measures.
Q: How do I create an account?
A: Currently, you can checkout as a guest. For account-related features, we’re working on updates! For now, use your email to track orders, and contact us for any issues.
Returns and Refunds
Q: What is your return policy?
A: We accept returns within 15 days of receipt if you’re not satisfied. Items must be in original condition. Email us at [email protected] to initiate a return. We aim for quick refunds or exchanges to ensure your satisfaction.
Q: Are there any items that cannot be returned?
A: For safety and hygiene reasons, certain items like electronics or opened parts may not be eligible. Check product pages for details, or contact us with questions.
Contact and Support
Q: How can I contact you?
A: Reach out via email at [email protected] for any questions. Our address is 1809 Hall Street, Las Vegas, US 89101. We’re here to help you fuel your automotive dreams!
Thanks for choosing shopgreddy store—where speed, style, and savings meet performance! Drive safe and enjoy the ride.